PC Management

Now clients can have their own, dedicated PC Management department with no extra staff, no overhead, and no hassles.

LogicsOne provides comprehensive PC management services for a fixed monthly fee, significantly reducing overhead. LogicsOne also provides clients with a single point of contact, so they can concentrate on business, not PC issues.

Features

  • Help desk and remote support for PC hardware and software, including Microsoft Office applications, printing, Internet connectivity, and remote connectivity
  • Onsite PC repair
  • Managed PC virus and spyware protection
  • Managed online PC backup with restore assistance
  • PC software image management
  • Microsoft operating system and security patch management
  • Hardware and software inventory
  • Remote virtual deskside support assistance
  • Complete call management
  • Online call and usage reporting